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Build vs. Buy AI Agents: A Decision Framework for Technology Leaders
Late last year I sat in on a steering meeting at a logistics company that had, by any reasonable measure, done everything right.
Aug 7
•
Gustavo De Felice
3
The Accountability Cascade: From Board Strategy to Individual Ownership
A little over a year ago I was asked to sit in on a quarterly business review at a company that, on paper, did everything right.
Aug 4
•
Gustavo De Felice
2
The AI Operations Maturity Model: 5 Stages from Pilot to Production
A little over a year ago I was asked to sit in on a quarterly review at a mid-sized financial services firm that had, by any reasonable measure…
Jul 31
•
Gustavo De Felice
Building a Resilient Tech Organisation: Systems Over Heroics
The call came in on a Sunday evening, which is usually the first sign something has been wrong for longer than anyone admitted.
Jul 23
•
Gustavo De Felice
1
The Decision Rights Framework: Clarifying Authority in Complex Organisations
The Decision Rights Framework: Clarifying Authority in Complex Organisations
Jul 20
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Gustavo De Felice
2
Scaling Without Chaos: Governance Frameworks for Fast-Growth Teams
A little over two years ago I was asked to look at a B2B software company that had gone from forty people to just over two hundred in eighteen months.
Jul 7
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Gustavo De Felice
1
Execution Accountability: How to Build a Culture That Delivers
Most accountability initiatives build surveillance, not ownership.
Jul 6
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Gustavo De Felice
The Agentic AI Loop: Why Single-Shot Prompting Is Dying and What Replaces It
A few months ago, I was reviewing the AI implementation at a mid-sized logistics operation.
Jun 30
•
Gustavo De Felice
3
SaaS Stack Architecture: How to Stop Building a Spaghetti Tech Stack
There is a pattern I have encountered consistently across organisations of different sizes, industries and maturity levels.
Jun 23
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Gustavo De Felice
2
AI Agent Governance: Who Decides When Machines Decide
Consider a scenario that is no longer hypothetical.
Jun 19
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Gustavo De Felice
2
2
Managing Third-Party Dependencies: When Outsourcing Becomes a Liability
A logistics technology firm contracted three specialist vendors to deliver components of a platform modernisation.
Jun 16
•
Gustavo De Felice
2
1
How to Build a Risk Register That People Actually Use
A financial services firm ran a 14-month digital transformation programme.
Jun 12
•
Gustavo De Felice
1
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